Addressing the Needs of Legal Clients

Missed the London Law Expo 2023? Listen to a recording of this live presentation at the London Law Expo 2023 simply by clicking the play button above.

Paul Crook– NED, Member of the Legal Services Consumer Panel

Podcast Overview:

• Explore the changing needs of the client market
• Elevate legal services through continued innovation
• Understand the need and benefits of greater transparency in the legal services market
• Learn how to adopt a client-focused approach.

Paul Crook – NED, Member of the Legal Services Consumer Panel

Former diplomatic officer with 30 years strategy and digital transformation consulting experience leading teams internationally. Leader in customer/consumer insight, customer relationship management, marketing, branding and market research. Advised governments globally and blue chip commercial clients.