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Addressing the Needs of Legal Clients

Missed the London Law Expo 2023? Listen to a recording of this live presentation at the London Law Expo 2023 simply by clicking the play button above.

Paul Crook– NED, Member of the Legal Services Consumer Panel

Podcast Overview:

  • Explore the changing needs of the client market
  • Elevate legal services through continued innovation
  • Understand the need and benefits of greater transparency in the legal services market
  • Learn how to adopt a client-focused approach.

Paul Crook – NED, Member of the Legal Services Consumer Panel

Former diplomatic officer with 30 years strategy and digital transformation consulting experience leading teams internationally. Leader in customer/consumer insight, customer relationship management, marketing, branding and market research. Advised governments globally and blue chip commercial clients.