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PANEL: The Rise of the AI Chatbots

Missed the British Legal Technology Forum 2018? Listen to a recording of this live panel discussion at the British Legal Technology Forum 2018 simply by clicking the play button above.

Presentation Title: ‘PANEL: The Rise of the AI Chatbots

  • What chatbots are doing to today in law
  • Future applications of chatbots
  • Chatbots & machine learning
  • Chatbots vs chatting humans.

Gary Gallen – CEO, rradar

Gary Gallen is one of the UK’s leading corporate defence lawyers, with over 25 years’ experience. He is frequently engaged on highly sensitive and often public cases defending professionals facing criminal prosecution and regulatory investigation the length and breadth of the UK.

Gary combines a passion for the law with a compassion for those who use it. After leaving his job at a major national law firm, he founded rradar to support organisations, helping them to understand business-related legal risk at any stage in their development and prevent things going wrong in the first place. Amongst these resources are online training, seminars, webinars, one-to-one calls, podcasts, an incident reporting app and – a world first – a virtual legal assistant called rradargrace, based on IBM Watson artificial intelligence technology.

Thanks to Gary’s leadership and vision, rradar has expanded at an incredible rate. Since 2013, turnover has risen by 695%. Employee numbers stand at over 100 at three offices and client numbers exceed 50,000. rradar has also secured 10-year exclusive global contracts to work with AXA and IBM, an industry first.

Tom Martin – CEO & Founder, LawDroid

Tom Martin is the CEO and Founder of LawDroid, a chatbot development and consulting company to the legal industry. He’s been hired to create bots for lawyers and law firms to automate law practices and improve profitability.

In November 2016, Tom developed LawDroid, an AI driven legal chatbot to assist entrepreneurs in incorporating their business.

In November 2017, Tom developed Larissa, an AI supported voice bot to provide essential legal advice and information about divorce.

Tom is a speaker and author on AI and bots in the legal industry. Tom has been a speaker at Clio Cloud Conference, LegalWeek, CodeX Stanford, Evolve Law and Thomson Reuter’s Emerging Legal Technology Roadshow.

LawDroid has been recognized for innovation by and received support from Facebook’s FbStart program, MaRS Venture Start program, and VentureLabs startup accelerator.

A graduate of Yale University and UCLA School of Law, Tom is a 2017 Fastcase 50 honoree. Tom is also co-founder of Vancouver Legal Hackers, advisor to ATJ Tech Fellow Program, member of ARAG Technology Innovation Committee, and Chair of Education for Group Legal Services Association.

Born and raised in Los Angeles, California, Tom now lives in Vancouver, Canada with his wife and two daughters.

Prof. Richard Susskind OBE (Chair)

Professor Richard Susskind OBE is an author, speaker and independent adviser to international professional firms, general counsel, judiciaries, and national governments. His main area of expertise is the future of legal service, with particular reference to the impact of information technology. He has specialised in legal technology since the early 1980s and his views have influenced a generation of lawyers and legal technologists around the world.

He has written numerous books, including Expert Systems in Law (Oxford, 1987), The Future of Law (Oxford, 1996), Transforming the Law (Oxford, 2000), The End of Lawyers? (Oxford 2008), Tomorrow’s Lawyers (Oxford, 2013), and (co-author, Daniel Susskind). The Future of the Professions (Oxford, 2015). He has written around 150 columns as a columnist for The Times and he is Founding Editor of the International Journal of Law and Information Technology. His work has been translated into 12 languages.

Richard is President of the Society for Computers and Law and, since 1998, he has been IT Adviser to the Lord Chief Justice of England and Wales. From 2003 until 2008, he was Chair of the UK’s Advisory Panel on Public Sector Information (a non-departmental public body set up by the Cabinet Office in 2003, and now part of the Ministry of Justice). He is Chair of the Advisory Board, and Visiting Professor in Internet Studies, at the Oxford Internet Institute in the University of Oxford. Richard is also Chair of the Online Dispute Resolution Group of the Civil Justice Council of England and Wales, Special Adviser to the Canadian Bar Association, and IT Adviser to the Jersey Legal Information Board

Richard has been widely recognized by the legal industry, he is an Honorary Professor at the Law School in University College London, Emeritus Law Professor at Gresham College in London, and a part-time law professor at the University of Strathclyde in Glasgow.

Richard has a first class honours degree in law from Glasgow University and a doctorate in law and computers from Balliol College, Oxford. He is a Fellow of the British Computer Society and a Fellow of the Royal Society of Edinburgh. He was awarded an OBE in the Millennium New Year’s Honours List by Her Majesty the Queen for services to IT in the Law and to the Administration of Justice.