CIOs, it is time to have a frank and open discussion with your staff. This conversation may be difficult or awkward, as it involves topics such as consent, privacy, and appropriate protection. Yes, you need to speak with your staff …
We lawyers detest talking about our fees with our clients. We have worked with over 300 law firms in 18 countries and if there is one common denominator, it is a shared perspective that the price conversation is the most …
A recent survey of 80 BigHand Create clients found the tool saves users an average of two and a half hours of document production time per day, equating to an average cost savings of £8,450 per user, per year. For …
In November 2016, we published a blog that drew comparisons between samples that we had received to that of the 2012 ‘Shamoon’ campaign. Since November, there has been a considerable amount of research corroborating our initial assertions, which we have …
I took part in a law firm round-table event a couple of weeks ago, alongside a GC and Head of Legal services, on the topic of client expectations and procurement. The final question/provocation of the morning was from a very